Privacy Policy
THIS PRIVACY POLICY DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED OR DISCLOSED, AS WELL AS HOW YOU CAN GAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW THIS INFORMATION CAREFULLY.
Lake Pointe Wellness Center (LPWC) is required, by law, to maintain the privacy and confidentiality of your protected health information and to provide our patients with notice of our legal duties and privacy practices with respect to your protected health information.
Disclosure of Your Health Care Information
TREATMENT
We may disclose your health care information to other health care professionals within our practice for the purpose of treatment, payment or health care operations.
POSSIBLE EXAMPLES:
- On occasion, it may be necessary to seek consultation regarding your condition from other health care providers associated with LPWC.
- It is our policy to provide a substitute health care provider, authorized by LPWC to provide assessment and/or treatment to our patients, without advanced notice, in the event of your primary health care provider’s absence due to vacation, sickness, or other emergency situation.
PAYMENT
We may disclose your health information to your insurance provider for the purpose of payment or health care operations.
WORKERS’ COMPENSATION
LPWC may disclose your health information as necessary to comply with State Workers’ Compensation Laws.
EMERGENCIES
We may disclose your health information to notify or assist in notifying a family member, or another person responsible for your care about your medical condition or in the event of an emergency or of your death.
PUBLIC HEALTH
As required by law, we may disclose your health information to public health authorities for purposes related to: preventing or controlling disease, injury or disability, reporting child abuse or neglect, reporting domestic violence, reporting to the Food and Drug Administration problems with products and reactions to medications, and reporting disease or infection exposure.
JUDICIAL AND ADMINISTRATIVE PROCEEDINGS
We may disclose your health information in the course of any administrative or judicial proceeding.
LAW ENFORCEMENT
We may disclose your health information to law enforcement officials for purposes such as identifying or locating a suspect, fugitive, material witness or missing person, complying with a court order or subpoena, and other law enforcement purposes.
DECEASED PERSONS
We may disclose your health information to coroners or medical examiners.
RESEARCH
We may disclose your health information, but not identity, to researchers conducting research that has been approved by an Institutional Review Board.
PUBLIC SAFETY
It may be necessary to disclose your health information to appropriate persons in order to prevent or lessen a serious and imminent threat to the health or safety of a particular person or to the general public.
SPECIALIZED GOVERNMENT AGENCIES
We may disclose your health information for military, national security, prisoner and government benefits purposes.
CHANGE OF OWNERSHIP
In the event that LPWC is sold or merged with another organization, your health information/record will become the property of the new owner.
YOUR HEALTH INFORMATION RIGHTS
- You have the right to request restrictions on certain uses and disclosures of your health information. Please be advised, however, that LPWC is not required to agree to the restriction that you requested.
- You have the right to have your health information received or communicated through an alternative method or sent to an alternative location other than the usual method of communication or delivery, upon your request.
- You have the right to inspect and copy your health information.
- You have a right to request that LPWC amend your protected health information. Please be advised, however, that LPWC is not required to agree to amend your protected health information. If your request to amend your health information has been denied, you will be provided with an explanation of our denial reason(s) and information about how you can disagree with the denial.
- You have a right to receive an accounting of disclosures of your protected health information made by CWC.
- You have a right to a paper copy of this Notice of Privacy Practices at any time upon request.
SMS PRIVACY AND MOBILE INFORMATION
We collect and use your mobile phone number and related SMS consent information only to provide the messaging services you request, including service delivery, customer support, and transactional communications.
Your SMS consent data, phone number, and mobile consumer information will not be sold, shared, transferred, or disclosed for marketing purposes.
Your data will not be transferred to external organizations.
Any use or disclosure of mobile information is limited to what is necessary to provide the messaging service or comply with law.
Data Protection Safeguards
We maintain administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, use, or disclosure.
SMS Opt-Out and Help
You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP to any text message.
Important SMS Disclosures
Consent to receive text messages is not a condition of purchase.
Message and data rates may apply.
CHANGES TO THIS PRIVACY POLICY
LPWC reserves the right to amend this Privacy Policy at any time in the future, and will make the new provisions effective for all information that it maintains. Until such amendment is made, CWC is required by law to comply with this Policy.
LPWC is required by law to maintain the privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information.
Contact Information
If you have questions about this privacy policy or our messaging practices, please contact us directly at feelbetter@lakepointewellnesscenter.com, call 770.974.5215, or visit www.lakepointewellnesscenter.com. You may also reply HELP to any message for assistance.
Use of Mobile Information and SMS Consent
We collect and use mobile information, including phone numbers and SMS consent, only for our own operational needs, including messaging and customer support. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
How Consumer Data Is Used and Shared
Consumer data is used to provide messaging services, respond to support requests, and maintain service-related communications. Any sharing of consumer data is limited to what is necessary to deliver our services or to comply with legal requirements.
No Sale, Rental, Trade, or Transfer
Personal information and mobile opt-in data are not sold, rented, traded, or transferred to external organizations.
Safeguards
We maintain safeguards designed to prevent unauthorized access, use, or disclosure of personal information and mobile opt-in data.
SMS Opt-Out and Help
- You may opt out of SMS messages at any time by replying STOP.
- For help, reply HELP.
- Message and data rates may apply.
